No other tool is so painful to use, so horrific an experience that the mere thought of using it compels you to step away from your computer and ... talk to somebody. Actually engage another person in direct, interactive communication. In person or by phone it matters not. More than any other product available today, Notes stops us typing and gets us talking. It is truely the collboration tool that engages people in high bandwidth communications.
IBM is to be saluted for swimming so boldly against the electronic communicaions tide. So retro in concept, so elegant in simplicity, so much more effective than the product.